Aimee Counter Stool

• Dust Removal: Wipe with a soft, dry cloth or use a gentle vacuum. Avoid sunlight exposure.
• Spill Cleanup: Immediately wipe spills with a dry cloth. Use mild soap for stubborn stains.
• Conditioning: Apply leather conditioner regularly to prevent drying and cracking. Brush gently to remove dirt.
• Stain Caution: Avoid harsh chemicals. Seek professional cleaning if needed.
• Storage: Store in a cool, dry place. Avoid plastic covers.
• Pet Peeves: Use pet-friendly furniture covers and deterrent sprays. Use double-sided tape on sofa areas to deter scratching.

Return Policy

Hermanlamp’s return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@hermanlamps.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).

Items must be unused and in their original packaging. We do not accept returns for:

• Installed or used items
• Returns requested after 30 days

Order Processing Time

Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days. Weekend orders may experience slight delays, as our warehouse operates Monday through Friday, excluding holidays.

Shipping Costs and Transit Times

Free Shipping is available for all orders on hermanlamps.com.

• Air Freight: 12–15 days (small items, samples, replacements) - Free
• International Express (DHL, FedEx, UPS): 7–10 days - Paid
• Sea Freight: 30-45 days (for large items) - Free

We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.

Oversized Shipment Unloading Fee

For oversized shipments with a total package length exceeding 80 inches, an unloading service fee of $200-$300 will apply.

• This fee covers unloading from the delivery truck only.
• It does not include white glove services, such as carrying items into your residence, placing them in a room, or unpacking.
• If you prefer, you may arrange your own unloading equipment (e.g., forklift) to avoid this charge.

We appreciate your understanding, as this fee is required by our logistics partners for oversized deliveries and is not included in our standard free shipping.If you have any questions or need assistance arranging unloading, feel free to contact our support team.