FELICITY
Shipping Partners
UL Certification
Felicity Mystic GlobesĀ - Prestige and Elegance for High-End Spaces
Presenting the Felicity Mystic Globes ā a sign of prestige and refinement, created to cultivate exquisite living areas with a hint of celestial beauty. This living room staircase luminary attests to refined design and peerless workmanship. Submerge your living spaces in the sumptuous glow of the Felicity Mystic Globes ā where each detail proclaims dedication to excellence and aesthetic polish. Enhance your environment with this remarkable lamp, providing the perfect backdrop for an atmosphere that epitomizes sophistication and timeless charm.
Benefits:
- Inspired by nature, FelicityĀ is an innovative art crystal chandelier;
- A real eye-opener but also a very functional light.
- Shiny brightness and Durable quality;
- Perfect for Foyer, Staircase, Entryway, Dinning room and so on.
- Easy to Install:Ā All wires are pre-wired and pre-threaded for easy installation, just only need install the fixture into the ceiling box.
- Instruction:Ā A professional instruction that are easy to understand.
- Package:Ā Well-packaged. Come in a perfect condition.Ā
- Adjustable Hanging Length
Dimensions
- 5 Lights | RoundĀ |Ā DIA 4.8''/12.2cm,Ā H 39.4''/1m
- 7Ā LightsĀ |Ā RoundĀ |Ā DIA 7.9''/20cm,Ā H 39.4''/1m
- 14Ā LightsĀ |Ā RectangularĀ |Ā L 33.5''/85cm W 11''/28cm,Ā H 59''/1.5m
- 26Ā LightsĀ |Ā SquareĀ |Ā L 19.7''/50cm,Ā H 59''/1.5m
- 26Ā LightsĀ |Ā RoundĀ |Ā DIA 19.7''/50cm,Ā H 59''/1.5m
- 36Ā LightsĀ |Ā RoundĀ |Ā DIA 29.6''/75cm,Ā H 118''/3m
- 36Ā LightsĀ | Rectangular |Ā L 43.3''/110cm W 14.6''/37cm, H 118''/3m
- 36Ā LightsĀ | Square |Ā L 29.6''/75cm, H 118''/3m
- 46 LightsĀ |Ā RoundĀ |Ā DIA 35.5''/90cm,Ā H 177''/4.5m
- 46 Lights | Rectangular | L 45''/115cm, W 16.5''/42cm, H 177''/4.5m
- 46 LightsĀ |Ā SquareĀ |Ā L 35.5''/90cm,Ā H177''/4.5m
Ā
Weightļ¼
- 5 Lights-RoundĀ |Ā 3.8kg/8.38lb
- 7Ā Lights-RoundĀ |Ā 5.0kg/11lb
- 14Ā Lights-RectangularĀ | Ā 11.5kg/25.4lb
- 5 Lights-RoundĀ |Ā 10.5kg/23.2lb
- 26Ā Lights-SquareĀ |Ā 19kg/41.9lb
- 26Ā Lights-RoundĀ |Ā 19kg/41.9lb
- 36Ā Lights-RoundĀ |Ā Ā 27.5kg/60.6lb
- 36Ā Lights-SquareĀ |Ā 30.9kg/67.98lb
- 36Ā Lights-RectangularĀ |Ā 30.5kg/67.1lb
- 46Ā Lights-RectangularĀ |Ā Ā 33kg/72.6lb
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- Please contact us or add a noteĀ in the shopping cart if you would like more lights, lengthen the hanging cables or customize as your demand;
White Light
Warm Light
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| Included bulbs | 2W/Unit, 250 Lumens G4 bulbs |
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| Support Triac dimmer switch | IncludedĀ Ā G4 bulbs, installation manual, gloves |
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| Already assembled semi-finished products | Tightly packed |
Specifications
Fixture material: Cast crystal spherical shade with the frosted cylindrical void & Metal
Finish: Chrome
Light Options: 5 | 7 | 14 | 26 | 36 | 46 Lights
Crystal sphere size: Diameter 3.15 in/8cm Unit
Length of hanging wires: Adjustable
Canopy color: Chrome
Canopy shape: Round/ Rectangular/ Square
Dropping style: Random and Spiral
Volts: 110-240V
Ā
Lighting Source:
Lamp type: LED
G4-base bulbsĀ included.
2W/Unit, 115Lumens/ watt
Bulbs replaceable
Color temperature: Warm 3000K/ White 6000K
Dimmable: Yes,Ā Dimmer switch compatible
UL Listed
Return Policy
Hermanlampās return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@hermanlamps.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).
Items must be unused and in their original packaging. We do not accept returns for:
- Installed or used items
- Returns requested after 30 days
Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days. Weekend orders may experience slight delays, as our warehouse operates Monday through Friday, excluding holidays.
Shipping Costs and Transit Times
Free Shipping is available for all orders on hermanlamps.com.
- USA & Canada (Air Freight): 7-14 days
- Sea Freight (Small Lights): 4 weeks
- Couriers: FedEx, YunExpress, DHL, TNT, UPS, 4PX, Matson (for larger lights).
Product Warranty:
All our products come with a 2-year warranty (excluding bulbs). Rest assured, if you experience any product issues during the warranty period, please contact us immediately at support@hermanlamps.com.
Please send us details of the issue in the form of pictures or videos. Our customer service representative will respond within 12 hours to discuss the specific problem. If it's a part issue, we will mail new parts for replacement free of charge via express shipping. We also include 5-6 additional spare parts in the packaging of all products.
In cases where improper installation caused product contact issues, our technical experts will resolve the problem within 12 hours. (We strongly recommend using professional lighting personnel for installation.)
Note:
- Replacements will not include an entirely new product. If other parts of the fixture (e.g., crystals, screws, bulbs) are intact, we will only resend the defective components.
- Please ensure proper care and storage of the fixture while waiting for replacement parts.
- Product issues caused by man-made damage or natural disasters are not covered under our warranty policy.
We are committed to solving customer issues because we value your experience with our products.
FELICITY
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FAQ
How can I cancel an order?
You can cancel your order at any time before it has been dispatched. If you would like assistance with canceling your order, please contact us as soon as possible. However, once the order has been shipped, we are unable to process cancellations.
Important: You will receive an email notification once your order has been sent. After this point, cancellation is no longer possible. If you no longer wish to receive your package after it has been shipped, you can contact us to arrange a return once the package arrives.
We appreciate your understanding and are here to help! For any further questions or assistance, please reach out to us at support@hermanlamps.com.
If I receive a broken product, what should I do?
Firstly, you donāt need to worry about potential damage during shipping. Most of our products are securely packed in wooden crates, with additional protective layers such as cardboard boxes inside. This ensures that the products are well-protected and rarely arrive damaged.
Secondly, many of our customers have placed orders with us and have been highly satisfied with the condition of the products they received. Rest assured, we prioritize the quality of your purchase experience.
Finally, in the rare event that there is an issue with your order, we are committed to providing a prompt and effective solution.
How to return an item?
Return Instructions
- Do Not Use or Install: Keep the product unused.
- Original Packaging: Ensure the item is in its original packaging.
- Request a Return: Email support@hermanlamps.com within 30 days of delivery, including your order number and photos/videos of the product. Weāll confirm eligibility within 48 hours.
- Shipping Back: If approved, weāll provide the return address and instructions. Returns without authorization wonāt be accepted. Use a tracked and signed shipping method, as we arenāt responsible for lost items.
- Refund or Exchange: Once received, weāll inspect the item within 3-5 business days and issue a refund or exchange.
Is it possible to customize the size, color and specification of this product?
Of course you can, we can make the lamps to your satisfaction according to your needs.
We will send you the design drawing and give you confirmation, we will start the production after your confirmation, and we will send you the effect picture after the production is finished, and finally we will send it to you by express.
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