Ginkgo Cloud Chandelier

Bring the beauty of nature indoors with the Ginkgo Cloud Chandelier. Crafted with exquisite ginkgo leaves, this lighting piece exudes a soft and warm glow that creates an inviting and romantic atmosphere. A perfect combination of artistry and functionality, the chandelier will add a touch of elegant natural beauty to any room.

Gingko Chandeliers are impressive bespoke installations, composed of handcrafted porcelain leaves. The interplay between ceramic and light has the power to create a sense of well-being and warm atmosphere. The light sculpture goes much further than its functional purpose of lighting a space. By illuminating itself, it defines its own shape and presence, becoming a mesmerizing artwork. Like a living plant, it has a natural, dynamic energy that both calms and revitalizes us. The design of the installations goes hand in hand with the architectural space and with the ideas of the architects and interior designers.

A diverse range of lamp body colors, including nickel, chrome, white, copper, gold, and black, is available. Should you require a customized color to meet your specific preferences, feel free to reach out to our dedicated support team for assistance.

If you need a custom nickel or white lamp body, we offer white ceramic leaves. The white leaves are designed to be installed without screws.

Note*：This product is tailor-made to your specifications. Due to its larger dimensions, standard carriers like UPS or FedEx cannot handle its shipment. Instead, we will utilize freight trucking services to ensure safe delivery to your destination. Please be informed that the shipping duration is estimated to be around 40-50 days. Given this extended delivery time, we advise you to thoroughly consider this factor before finalizing your purchase.

If you have any questions about our products, please contact us and we will reply to you within 24 hours.

Product Size

Model A Size: L 200cm x W 60cm x H 60cm / L 78.7″ x W 23.6″ x H 23.6″（ G9*12 ）

Model A Size: L 250cm x W 65cm x H 60cm / L 98.4″ x W 25.6″ x H 23.6″（ G9*16 ）

Model A Size: L 300cm x W 65cm x H 60cm / L 118.1″ x W 25.6″ x H 23.6″（ G9*18 ）

Model B Size: L 200cm x W 60cm x H 80cm / L 78.7″ x W 23.6″ x H 31.5″（ G9*12 ）

Model B Size: L 250cm x W 65cm x H 100cm / L 98.4″ x W 25.6″ x H 39.4″（ G9*16 ）

Model B Size: L 300cm x W 65cm x H 120cm / L 118.1″ x W 25.6″ x H 47.2″（ G9*18 ）

Product Information

Return Policy

Hermanlamp’s return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@hermanlamps.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).

Items must be unused and in their original packaging. We do not accept returns for:

• Installed or used items
• Returns requested after 30 days

Order Cancellation Policy

Orders Not Yet Shipped:

• Orders canceled within 24 hours of purchase: Full refund.
• Orders canceled or modified after 24 hours but before shipment: 5% handling fee of the order total will apply.

Orders Already Shipped but Not Yet Delivered: Cancellations will be processed as a return, and a 15% restocking fee will be deducted from the refund.

Order Processing Time

Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days. Weekend orders may experience slight delays, as our warehouse operates Monday through Friday, excluding holidays.

Shipping Costs and Transit Times

Free Shipping is available for all orders on hermanlamps.com.

• Air Freight: 12–15 days (small lights, samples, replacements) – Free
• International Express (DHL, FedEx, UPS): 7–10 days – Paid
• Sea Freight: 30-45 days (for large items) – Free
  

We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.

Product Warranty:

All our products come with a 2-year warranty (excluding bulbs). Rest assured, if you experience any product issues during the warranty period, please contact us immediately at support@hermanlamps.com.

Please send us details of the issue in the form of pictures or videos. Our customer service representative will respond within 12 hours to discuss the specific problem. If it's a part issue, we will mail new parts for replacement free of charge via express shipping. We also include 5-6 additional spare parts in the packaging of all products.

In cases where improper installation caused product contact issues, our technical experts will resolve the problem within 12 hours. (We strongly recommend using professional lighting personnel for installation.)

Note:

• Replacements will not include an entirely new product. If other parts of the fixture (e.g., crystals, screws, bulbs) are intact, we will only resend the defective components.
• Please ensure proper care and storage of the fixture while waiting for replacement parts.
• Product issues caused by man-made damage or natural disasters are not covered under our warranty policy.

We are committed to solving customer issues because we value your experience with our products.