Vantia Branch Crystal Chandelier

Size：Width 60 cm ( 23.4 in ) x Height 120 cm ( 47.28 in )
          Width 80 cm ( 31.2 in ) x Height 150 cm ( 59.1 in )
          Width 90 cm ( 35.5 in ) x Height 180 cm ( 70.9 in )
          Width 100 cm ( 39.4 in ) x Height 240 cm ( 94.6 in )
Hanging Wire Length: Up To 50" (Adjustable)
Finish: Brass/Copper / Silver
Material:Copper , K9 Crystals
Bulb Base and Type: G9-LED
Dimmer Switch Compatible: Yes
Installation Type: Semi-Flush Mount
Voltage: 110-240V
Warranty: 2 year
Power Source: Hardwire; professional installation recommended
Certification: UL/CE/SAA
Note：Wipe with a soft, damp cloth; avoid the use of all cleaners and abrasives, as they will damage the finish
Delivery time: 3-15 working days.

• FREE SHIPPING & TAXES On All orders.
• Free of charge all bulbs.
• Size, Color, Material, Style, Number of Lights, Lampholder Model, Cord/Rod/Chain Length, can be specified according to the requirements of customization. Please contact us.

Return Policy

Hermanlamp’s return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@hermanlamps.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).

Items must be unused and in their original packaging. We do not accept returns for:

• Installed or used items
• Returns requested after 30 days

Order Cancellation Policy

Orders Not Yet Shipped:

• Orders canceled within 24 hours of purchase: Full refund.
• Orders canceled or modified after 24 hours but before shipment: 5% handling fee of the order total will apply.

Orders Already Shipped but Not Yet Delivered: Cancellations will be processed as a return, and a 15% restocking fee will be deducted from the refund.

Order Processing Time

Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days. Weekend orders may experience slight delays, as our warehouse operates Monday through Friday, excluding holidays.

Shipping Costs and Transit Times

Free Shipping is available for all orders on hermanlamps.com.

• Air Freight: 12–15 days (small lights, samples, replacements) – Free
• International Express (DHL, FedEx, UPS): 7–10 days – Paid
• Sea Freight: 30-45 days (for large items) – Free
  

We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.

Product Warranty:

All our products come with a 2-year warranty (excluding bulbs). Rest assured, if you experience any product issues during the warranty period, please contact us immediately at support@hermanlamps.com.

Please send us details of the issue in the form of pictures or videos. Our customer service representative will respond within 12 hours to discuss the specific problem. If it's a part issue, we will mail new parts for replacement free of charge via express shipping. We also include 5-6 additional spare parts in the packaging of all products.

In cases where improper installation caused product contact issues, our technical experts will resolve the problem within 12 hours. (We strongly recommend using professional lighting personnel for installation.)

Note:

• Replacements will not include an entirely new product. If other parts of the fixture (e.g., crystals, screws, bulbs) are intact, we will only resend the defective components.
• Please ensure proper care and storage of the fixture while waiting for replacement parts.
• Product issues caused by man-made damage or natural disasters are not covered under our warranty policy.

We are committed to solving customer issues because we value your experience with our products.